Sterling Parents

Membership Support

How do I access the Sterling Parents Instagram & Facebook Community?

You can access the Sterling Parents Instagram community by completing your account profile. Once your submit your IG handle, you will receive a follow request from the private account. Simply follow us back!

To join the Facebook community, go to https://www.facebook.com/groups/sterlingparents and request to join. Our Facebook manager will approve you.

These social communities are an added bonus to your membership but are not required. Feel free to join the communities you will most benefit from.

How do I update my account details? (email, payment info, picture, etc)

You can update your account details by clicking the “account” button at the top right of your screen. Inside your account, you’ll see the opportunity to update your contact information, profile information, subscription information and payment information.

How can I make changes to my membership subscription? (Cancel or Upgrade)

You can update your subscription details by clicking the “account” button at the top right of your screen. Inside your account, you’ll see the opportunity to update your subscription plan by either canceling or upgrading to the annual plan.

Where can I find the events calendar?

You can access the events calendar on the “Events” page by clicking the button “Upcoming”. When you view the calendar, you’ll have the opportunity to subscribe and add events to your personal calendar.

We also provide weekly updates for events in our Monday emails and inside the Instagram and Facebook communities.

How can I get the Sterling Parents Podcast on my phone?

Want to listen on your favorite podcast app? Make sure you follow the instructions inside the email from Captivate when you join first joined Sterling Parents. Search the subject line “You have been invited to listen to Sterling Parents Private Podcast” to grab your custom link.

Email got lost in the shuffle? Just let the Sterling Parents team know at hello@thesterlinglife.com to send you your link!

How can I get in touch with Dr. Sterling?

There are many ways you can get in touch with Dr. Sterling for support! You can join a live event like “Office Hours” to chat face to face about any concerns or you can DM her inside our private Instagram community. Inside Instagram, she responds daily – except for Saturdays.